Legal
Privacy Policy
How PLATINUM ENERGY STORAGE collects, uses and protects the personal information you share through this website.
Last updated: September 2026
Introduction
PLATINUM ENERGY STORAGE ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data.
By using this website, you agree to the collection and use of information in accordance with this policy. This policy applies only to this website and not to any third-party websites that may be linked from it.
Information we collect
We collect information that you provide directly to us and information gathered automatically when you visit our website.
- Information you provide: when you submit an enquiry through our contact form, we collect your name, company name, email address, phone number, and any details you include about your product, storage requirement, preferred location and message.
- Technical information: your browser type, device, approximate geographic location, pages visited, and the time and duration of your visit.
- Cookies and similar technologies: small files stored on your device that help us understand how the website is used. See our Cookie Policy for details.
How we use your information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our storage and terminal services.
- To understand how visitors use our website so we can improve its content, performance and usability.
- To maintain the security and integrity of our website and detect and prevent misuse.
- To comply with applicable legal, regulatory and accounting obligations.
Legal basis for processing
Where applicable, we process your personal information on the basis of your consent, our legitimate interests in operating and improving our business, and to comply with legal obligations. You may withdraw your consent at any time by contacting us using the details below.
Data retention
We retain your personal information only for as long as is necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Enquiry submissions are retained for a reasonable period to allow us to respond and maintain records of correspondence.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information, as well as the right to object to or restrict certain processing and to withdraw consent. To exercise any of these rights, please contact us using the details below.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International transfers
Your information may be processed in countries other than your own, including the United States. Where this occurs, we take steps designed to ensure your information remains protected in accordance with this policy and applicable law.
Children's privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at info@platinumenergystorage.com or write to PLATINUM ENERGY STORAGE, 13612 Midway Rd, STE 200, Farmers Branch, TX 75244-3404, USA.